Cresta is a software company that provides AI-powered real-time guidance for customer service agents. Founded in 2017 and headquartered in San Francisco, the company develops machine learning technology that listens to customer interactions in real time and coaches agents toward better outcomes. Cresta serves enterprise customers across industries who operate large contact centers, helping them improve customer satisfaction and agent performance. The company is venture-backed and operates at the intersection of conversational AI, workforce optimization, and customer experience technology. Its platform uses natural language processing and behavioral coaching to guide agents during live interactions, a differentiated approach in the contact center software market.
Cresta attracts engineering and product talent from AI, machine learning, and enterprise software backgrounds. The company culture emphasizes solving complex technical problems in customer service at scale, with a focus on translating AI research into practical tools for businesses. Teams work closely with enterprise customers, which shapes product decisions and creates direct visibility into impact. As a growing venture-backed startup, the company maintains a fast-moving, results-oriented environment typical of AI-focused fintechs and enterprise software.
19 open now, 19 first appeared in the last 30d.
| Title ↕ | Location ↕ | Posted ↓ |
|---|---|---|
| Senior Mobile Software Engineer - Android & iOS | Canada (Remote); United States (Remote) | today |
| Senior Software Engineer, Backend - Platform Team | Remote, Canada, USA | yesterday |
| Customer Strategy Director | Remote, USA | 2d |
| Associate Forward Deployed Product Manager | Remote, USA | 2d |
| Strategic Sales Director, Australia | Remote, Australia | 3d |
| Conversational Designer, APAC | Remote, Australia | 3d |
| Senior Forward Deployed Engineer (AI Agent) | Remote, Australia | 3d |
| Senior Software Engineer, Backend (AI Agent Integrations) | Remote, Canada | 3d |
| Growth Engineer | United States (Remote) | 4d |
| AI Strategist | Remote, USA | 4d |
| AI Success Manager | Remote, USA | 4d |
| Enterprise Account Executive, Iberia | Remote, Spain | 4d |
| GTM Strategy & Operations Manager, EMEA | Remote, UK | 4d |
| Senior Forward Deployed Engineer (AI Agent) - UK | Remote, UK | 4d |
| AI Engineer, GTM | Remote, USA | 1w |
| Accountant | Remote, USA | 1w |
| Enterprise Solutions Engineer | United States (Remote) | 1w |
| AI Strategist | United States (Remote) | 1w |
| Strategic Sales Director, Iberia | Remote, Spain | 1w |