Now Hiring: Condition Monitoring Analyst
(Equipment Health | Technical Service | Remote Troubleshooting | Preventive Maintenance)
Do you have a background in equipment service, maintenance, or troubleshooting?
Mustang Cat is hiring a Condition Monitoring Analyst to help monitor equipment health, identify developing concerns, and recommend appropriate next steps to keep customers’ machines operating at their best.
This is a great opportunity for someone with experience as a Service Coordinator, Service Advisor, Technician, or in a similar technical service role who wants to use their equipment knowledge in a primarily computer-based position.
Why Join Mustang Cat?
We’re more than just machines—we’re the people behind the performance.
Mustang Cat offers:
Great Work-Life Balance
Job Stability + Career Growth Opportunities
Comprehensive Benefits Package – Medical, Dental, Vision
401(k) with Employer Match
Tuition Reimbursement & Development Opportunities
Paid Time Off & Holidays
What You’ll Do as a Condition Monitoring Analyst
In this role, you’ll use machine health information and your technical knowledge to help identify potential equipment concerns, determine appropriate next steps, and communicate recommendations to customers and internal service teams.
Responsibilities include:
Review machine health information from sources such as oil analysis, telematics, equipment inspections, fault codes, and service history
Identify developing equipment concerns and determine when additional troubleshooting, inspection, maintenance, or repair may be needed
Use technical knowledge and available machine information to help troubleshoot equipment issues remotely
Develop practical service and maintenance recommendations based on machine condition
Communicate equipment concerns and recommended next steps clearly to customers and internal service teams
Follow up on identified issues and recommendations to help ensure concerns are addressed
Document findings, recommendations, customer communication, and outcomes in applicable systems
Work closely with Service and other departments to support proactive equipment maintenance and reduce unplanned downtime
Review system-generated information and alerts, using sound judgment to determine which items require action
What We’re Looking For
Experience in equipment service, maintenance, repair, troubleshooting, or a related technical environment
Working knowledge of mechanical systems and the ability to understand equipment-related issues
Ability to review machine information, recognize potential concerns, and determine appropriate next steps
Strong customer service and communication skills
Comfortable working in computer-based systems and learning new technology
Proficiency with Microsoft Office
Strong attention to detail, organization, and follow-through
Ability to communicate and collaborate effectively with technicians, service personnel, customers, and other departments
Experience That Would Be a Plus
Previous experience as a Service Coordinator, Service Advisor, Diesel Technician, Heavy Equipment Technician, Field Service Technician, or similar service-related position
Heavy equipment, diesel, automotive, construction equipment, industrial equipment, or related industry experience
Experience troubleshooting mechanical or equipment issues
Familiarity with Caterpillar equipment
Experience with Caterpillar systems or condition monitoring tools such as VisionLink, Cat Inspect, SIS, or Foresight
Associate degree, technical certificate, or other mechanical/technical training
We're looking for someone who understands equipment and service, is comfortable working with technology, and can use machine health information to help determine what needs attention and what should happen next.
If you're ready to take your technical or service experience in a new direction, consider joining Mustang Cat as a Condition Monitoring Analyst.