Process Manager, Retail Data Foundation, Retail Transformation

Remark: This is one-year contract role

KEY RESPONSIBILITIES

Process Design and Mapping

• Lead discussions on future-state business processes and operating models enabled by system transformation.
• Facilitate alignment on end-to-end business scenarios and process flows across banners and functions.
• Analyse business requirements and translate them into process and data design considerations.
• Ensure proposed solutions are scalable, efficient, and aligned with business objectives and industry best practices.

Data Design, Mapping and Conversion

• Partner with business stakeholders and implementation teams to define future-state retail data structures and business rules.
• Define and validate data conversion and migration approaches, assumptions, and transformation logic.
• Drive data harmonisation and standardisation across banners, functions, and business units.
• Support business in data conversion and migration based on agreed approaches, assumptions and transformation logic
• Serve as the subject matter expert on retail master data and related business processes.
• Support data quality reviews and business validation activities throughout the transformation lifecycle.

Testing and Business Readiness

• Prepare and review test scenarios, test scripts, and business acceptance criteria.
• Coordinate and support execution of system integration testing and user acceptance testing.
• Analyse and resolve process and data-related issues identified during testing.
• Support business readiness activities, including user training, communications, and change adoption.

PROFESSIONAL EXPERIENCE/ QUALIFICATIONS

1.With 6 - 8 years of experience in retail processes and merchandising data management such as retail item master, product category, range & assortment, supplier/procurement, cost and price.

2.Excellent communication and interpersonal skills, with an ability to effectively collaborate with cross-functional teams and stakeholders.

3.Good attention to detail with excellent organizational and time management skills.

4.Excellent spoken and written communication in English, Mandarin, and Cantonese.

5.Bachelor’s degree in business administration, IT, or a related field.

DFI Retail Group is a leading Asian retailer, driven by its purpose to “Sustainably Serve Asia for Generations with Everyday Moments”.

At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion.

The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.

The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of the Jardine Matheson Group.