Business Development Coordinator – Strategy Department
Job Summary
The Business Development Coordinator is responsible for supporting the development and implementation of strategic business initiatives across McLeod Health. This role supports market stabilization, service line development, business planning, project management, and other strategic priorities designed to strengthen market presence and advance organizational growth.
Working in alignment with enterprise and local strategic priorities, the Business Development Coordinator collaborates with operational leaders, service line leaders, Finance, executive leadership, providers, and other key stakeholders to identify opportunities and implement strategic initiatives.
The position also supports efforts to increase awareness of McLeod Health services, specialty programs, and organizational differentiators among providers and community stakeholders. All business development activities will align with McLeod Health's Strategic Plan(s), policies, procedures, and established service line growth initiatives.
Primary Desired Outcomes
- Support McLeod Health's position as a trusted and innovative healthcare partner.
- Achieve defined strategic, marketing, and growth objectives.
- Strengthen relationships with business partners and support contract renewals.
- Advance strategic initiatives and service line growth opportunities.
Primary Target Audiences
- Sponsors and leaders of strategic imperatives, priorities, initiatives, and operational tactics.
- Off-site McLeod Health partners.
- Providers and community stakeholders.
Primary Job Duties and Responsibilities:
Strategic Planning
- Analyze market trends, referral patterns, provider utilization data, competitive activity, and service line performance to identify strategic growth opportunities and market needs.
- Utilize available analytical resources, including Trilliant Health, Forvis, EPIC, and utilization benchmarks, to support strategic decision-making.
- Develop business plans and evaluate feasibility in partnership with Finance.
- Support service line development and strategic planning efforts based on identified market opportunities and organizational priorities.
Implementation and Project Management
- Develop business development strategies for targeted markets and services in collaboration with operational and executive leaders.
- Serve as project manager for initiatives, programs, and projects related to market and service line development.
- Utilize system project management tools, including Smartsheet, to support implementation and monitor progress.
- Support key strategic initiatives requiring network development as directed by the Chief Strategy Officer or other System Senior Vice Presidents.
- Collaborate across departments and leadership teams to support successful implementation of strategic priorities.
Monitoring and Relationship Management
- Maintain communication with business partners and communicate feedback to appropriate market and hospital resources.
- Facilitate resolution of issues that may impact relationships with patients, providers, or business partners.
- Build awareness of McLeod Health services, specialty programs, and differentiators to strengthen market presence and support service line expansion.
- Support strong, productive relationships with internal and external stakeholders.
Business Analysis and Reporting
- Partner directly with Finance in the development and completion of business plan content.
- Prepare and present reports highlighting performance, trends, lessons learned, opportunities, and areas for improvement.
- Present data to Senior Leadership on a quarterly basis to support strategic alignment and organizational goals.
- Participate in system planning activities as required.
- Utilize Market Ware, McLeod Health's CRM tool, to monitor, modify, and execute business development tactics.
Work Schedule
- Full-Time
- 80 hours bi-weekly
Education, Experience, and Other Requirements
Education
- Required: Bachelor's degree in Business Administration or a related field.
- Preferred: Master's degree in Healthcare Management or a related field.
Experience
- Minimum of 10 years of experience in health system operations, analytics, project management, and/or business development.
Knowledge, Skills, and Abilities
- Proven track record of follow-through and successful delivery of business development tactics and strategic initiatives.
- Demonstrated ability to utilize data to identify opportunities, solve problems, and support decision-making.
- Excellent organizational, interpersonal, facilitation, presentation, and communication skills.
- Strong project management skills with the ability to coordinate multiple initiatives and stakeholders.
- Ability to work collaboratively with operational, financial, service line, and executive leadership.
- Ability to work independently with minimal supervision.
- Ability to effectively prepare and present information to Senior Leadership.
- Ability to travel throughout the market as required.
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.