RTR Subject Matter Expert (SME)

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Ready to make a real impact?

Join DHL Supply Chain in Heredia, Costa Rica, and play a key role in our exciting growth journey. As a global leader in logistics and supply chain management, we are building a world-class Accounting Hub in Heredia, and we are looking for an experienced Record-to-Report (RTR) Subject Matter Expert to support our Finance transformation.

Purpose of the Job

The Finance Accounting Operating Model (AOM) is a strategic initiative within the DHL Supply Chain (DSC) Reimagine Finance Program. Its objective is to establish a new Financial Accounting Operating Model aligned with the implementation of Oracle Cloud ERP Financials, delivering cost and efficiency benefits while positioning DSC to fully leverage future digitalization initiatives. This is achieved through strict adherence to global standards and a commitment to continuous process improvement.

This role is responsible for performing complex accounting processes and managing deliverables for the countries and regions within scope by liaising closely with Country Operations, Country Finance, Controlling, and Shared Services teams. The position ensures the timely and high-quality delivery of services while adhering to DHL Supply Chain Reimagine Finance standards, policies, and procedures.

Key Responsibilities

  • Ensure the review and reconciliation of balance sheet and bank accounts on a periodic basis, preparing appropriate working papers and supporting documentation while identifying, resolving, or escalating issues as required.
  • Engage regularly with Country Finance, Operations, and Shared Services teams to ensure the successful completion of accounting processes and internal controls in accordance with ICS requirements.
  • Review, validate, and approve Capex-related purchase requisitions in compliance with Group policies and procedures.
  • Manage cash flow, working capital requirements, and banking relationships.
  • Support cash management activities, including the execution of internal and external banking transactions.
  • Manage IFRS 16 reporting, including reviewing, maintaining, and updating lease contracts within the lease management system, as well as ensuring accurate embedded lease reporting.
  • Deliver all processes within scope according to agreed KPIs and support performance management initiatives.
  • Support the transition and stabilization of new activities into the team.
  • Ensure compliance with accounting standards, Group policies, and applicable tax regulations.
  • Ensure data reported in CREST and local accounting systems accurately reflects financial results.
  • Provide technical accounting support for complex processes in collaboration with the Accounting Governance team.
  • Drive issue resolution and follow up with stakeholders on outstanding actions and requirements.

Key Requirements

  • Bachelor's degree in Accounting, Finance, or a related field.
  • Qualified or part-qualified accountant (e.g., CPA, CPI, ACCA, or equivalent).
  • Minimum of 5 years of experience in Record-to-Report (RTR) accounting roles (mandatory).
  • Strong knowledge of financial reporting, accounting standards (IFRS), and applicable local GAAP requirements within the countries in scope (mandatory).
  • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
  • Experience working with modern Finance/ERP systems, preferably Oracle Cloud.
  • Experience in U.S. or LATAM Shared Services Centers or Global Business Services environments is highly desirable.
  • Advanced English proficiency (B2+ minimum) is required.
  • Portuguese is a plus.

What Do We Offer?

  • Be part of the Reimagine Finance transformation and help shape DHL’s future Accounting Operating Model across the Americas.
  • Make a global impact by influencing finance operations across DHL Supply Chain.
  • Accelerate your career through development opportunities, training programs, and internal mobility.
  • Collaborate with talented professionals in an inclusive, high-performance environment.
  • Contribute to a culture focused on innovation, digitalization, and continuous improvement.