Must understand and demonstrate safe work practices at all times to ensure a safe work environment
Contribute to the accomplishment of key performance indicators
Communicate and work closely with other departments to resolve order release issues, expedite rush orders, etc.
Assign and monitor operations activities including staging, wave times and pick assignments for various outbound associates.
Work with CSRs to resolve issues concerning short allocations and wave planning.
Participate in projects affecting wave planning
Strong communication skills with the ability to communicate and influence at all levels
Identifies and resolves issues while reducing the potential for negative impact
Clearly understands and communicates information effectively, while adjusting to the audience, by acknowledging, restating and painting a picture that goes beyond the customer need
Cross-train to become knowledgeable so as to provide assistance when required due to vacations, absences and fluctuations in the workload
Maintains an attitude which consistently represents the organizational culture, including: the mission, vision and core attributes
Able to operate with minimal supervision, self-managed to complete task at hand and proactively pursue other work as tasks are completed
Supports “Lean Business Enterprise” initiatives for continuous process improvement and waste elimination.
Wave orders as needed to fill Poplar Bluffs distribution capacity
Position Qualifications:
- Excellent written and verbal communication skills.
- Ability to problem solve.
- Must have spirit of cooperation, coordination and communication.
- Must be self-motivated and able to work unsupervised.
Requirements:
- No attendance, performance or safety counseling in past 6 months.
- High School or equivalent.
- Must make passing score on Microsoft Excel Spreadsheet Test.
- Must make a passing score on a basic math test.
- Being a detail minded person with good customer service and telephone skills.