As a Quality Engineer, you'll be a key part of our Quality team, using your advanced problem-solving abilities and attention to detail to maintain highest product quality and customer satisfaction. Your work will directly support our continuous innovation and growth efforts.
Essential Duties & Responsibilities
- Troubleshoot product failures
- Write and execute test plans to find the root cause of failures
- Work with internal and external stakeholders on corrective and preventative actions
- Lead complex, high impact investigations involving customer escalations, systemic field failures, RMAs, and critical non conformances using advanced problem solving methodologies (8D, 5 Why, Fishbone, DOE, statistical analysis).
- Support customer communications by clearly articulating technical findings, risks, and corrective actions at both operational and leadership levels.
- Develop control plans, inspection plans, and SOP’s for processes required during failure analysis, root cause investigation, or as containment actions.
Knowledge, Skills & Abilities
Basic Qualifications:
- BS or MS in Mechatronics, Electronics Engineering Technology, Mechanical, or Electrical Engineering
- A minimum of 3-5 years of quality-related work experience
- Legally authorized to work in Taiwan and China without company sponsorship, and travel through the Asia Pacific region.
Skills (competencies):
- Excellent English and local language skills for internal/external communication and technical writing
- Intermediate to advanced data analysis and statistical skill level in MS Excel and other software tools.
- Willingness to travel up 30% of the time
Preferred Qualifications:
- Hands-on experience with mechanical assembly and disassembly and competent with hand tools (screwdrivers, wrenches, hand drill etc.)
- Ability to read and interpret technical drawings, quality control / inspection plans, and product specifications
- Knowledge of various manufacturing processes including CNC machining, injection molding, extruding, welding, additive manufacturing, surface treatment, etc.
- Working knowledge of 3D modeling and design software such as Solidworks
- Experience in using bench tools (oscilloscope, power analyzer, logic analyzer, multimer, etc.)
- Experience in using basic metrology equipment (microscopes, calipers, micrometers, other mechanical gauges)
- Experience in root-causing product failures, 8D reporting, as well as developing corrective, and preventative actions recommendations