Room Attendant

Job Summary: The room attendant is responsible for ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. He or she should also be able to resolve guest complaints and queries promptly and in a polite manner.

Responsibilities:

• Greeting guests and responding to queries
• Replenishing amenities in the guests' bedroom and bathroom as needed Dusting and polishing furniture
• Servicing all rooms assigned within required time frame
• Updating status of guest rooms on assignment sheet
• Returning and restocking cleaning cart at end of shift
• Reporting any technical issues and maintenance needs

Qualifications:

• High School Leaving Certificate/Diploma
• Valid Food Handlers' Permit