Job Details
Kettering Health (IS) | Miamisburg | Full Time | First Shift
Preferred Qualifications
Utilizing agile and other applicable frameworks as a guide, the Senior Network Engineer team member works as part of a collaborative team to solve customer issues and support mission-critical healthcare applications and systems. The Senior Network Engineer role oversees the workflows in maintaining the Kettering Health voice/data enterprise network. They are responsible for designing and implementing the network infrastructure, resolution of advanced support issues and serve as mentors to the junior engineers on the team. The senior engineer should have extensive experience working with enterprise networks, possess leadership and project management skills. The Senior Network Engineer will collaborate with architects and vendors to design and implement functional solutions solving business problems. High level problem solving and communication skills along with advanced knowledge of network operating systems, to include Cisco are required.
Bachelor’s degree or equivalent combination of education, certification, and experience preferred. Minimum Work Experience 5 to 7 years of relevant networking (data, voice) experience within Network Engineering, VoIP engineering and/or Unified Communications Essential Functions Demonstrated critical thinking and analytical abilities in resolving issues, designing solutions and performing root cause analysis for network, voice and unified communication workloads. Leads the development of relevant time and cost estimates for proposed projects by working closely with vendor partners, stakeholders, IS Architects, IS Finance and IS Leadership. Document and update appropriate network/voice infrastructure architectural diagrams Serves as subject matter expert for the design and deployment of new/existing functional networks (voice and/or data), focusing on overall performance, capacity and scalability Leads team in planning, scheduling and performing network maintenance and system upgrades to include, but not limited to, service packs, patches, hot fixes, security configurations and certificate applications Performs network diagnostics, monitors and uses analysis tools to ensure system integrity, availability and performance Keeps abreast of emerging industry technologies (vendor agnostic) that are in line with the strategic direction of Kettering Health. Develops disaster recovery processes and procedures for voice and data networks. Maintains healthy business relationships with our vendors/carriers. Serves as highest escalation point for incidents; analyze, troubleshoot, resolve and document, complex network problems. Participates in on-call rotations to provide off-hours support Identifies self-training opportunities and/or conferences that align with both personal, and organizational goals. Serves as lead in process automation opportunities that enhance services for both customer and staff alike using iterative approach that incorporates PDCA. Develops and maintains support documentation. Provides guidance and mentoring, and serves as a role model to all engineers.
Overview
Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.