Act swiftly on the customer feedback concerning delivery notes, wrong encoding and others to facilitate proper month end reconciliation and accurate invoicing.
Validate and adjust the data entries against production reports to ensure accurate documentation and reporting.
Place consolidated order for office supplies and apply control measures to reduce office stationery costs.
Answer all incoming calls in a pleasant and polite manner, take messages and re-direct calls to appropriate colleagues in order to help customers.
Perform general clerical duties that include but not limited to photocopying, mailing and document control, which will complement the departments’ goals.
Carry out Time & Attendance (TAAS) related work to ensure employees’ timesheets are aligned for payroll.
Seek guidance and approval from the reporting manager on any amendments to delivery notes and the various production reports to rectify any errors
- Ensure compliance to all Health and Safety policies to maintain a safe work environment for yourself and colleagues.
Educational Qualification
Secondary school certificate
Work Experience
Minimum of 2 years’ experience in hospitality industry
At least 1 year experience in similar clerical/office administrative role
Skills
- Working experience with ERP
- Knowledge of Timesheet
- Should be competent in Microsoft Word, Excel, PowerPoint.
- Should have excellent communication skills
- Should have an eye for detail
- Excellent interpersonal skills
- understanding of numbers and proficient in data entry