Key Accountabilities
- Investment Product Strategy
- Define du Pay's overall investment products strategy and vision in alignment with the company's broader growth strategy.
- Develop a clear multi-year investment products roadmap covering traditional, digital and tokenized investment products.
- Identify the priority customer segments, investment needs and use cases for du Pay.
- Develop clear product propositions that make traditionally complex investment products simple and accessible to mass-market customers.
- Evaluate opportunities based on customer value, commercial potential, strategic fit, regulatory feasibility and speed to market.
- Continuously monitor global and regional trends in wealthtech, fintech, brokerage, digital assets, tokenization and embedded investment
- Product Roadmap and Portfolio Management
- Own and maintain the end-to-end Investment Products Roadmap.
- Prioritise initiatives based on strategic value, revenue potential, customer demand, complexity, regulatory requirements and delivery timelines.
- Develop the business case for each new product or investment proposition.
- Define product economics, revenue models, pricing and commercial KPIs.
- Establish a clear build, buy or partner strategy for each investment product.
- Maintain a pipeline of future products and opportunities.
- The initial roadmap is expected to include products such as:
- Digital Gold and Digital Silver
- Digital precious metals
- Savings products
- Fixed-income and bond products
- Fractional equities
- ETFs and investment funds
- Tokenized assets and real-world assets
- Digital assets and other innovative investment propositions
- Own and maintain the end-to-end Investment Products Roadmap.
- Product Development and Delivery
- Lead the full product lifecycle from concept through launch and ongoing optimization.
- Translate business, customer and market requirements into clear product requirements and specifications.
- Prepare product requirements documents, user journeys, user stories and acceptance criteria.
- Work closely with Technology, Engineering and UX teams to deliver intuitive and scalable customer experiences.
- Manage the investment products backlog and priorities development activities.
- Define Minimum Viable Products and ensure an effective balance between speed to market, customer experience, commercial objectives and operational requirements.
- Coordinate end-to-end testing, including functional testing, partner integration testing and customer acceptance testing.
- Ensure products are operationally ready before launch.
- Lead product launches and post-launch optimization.
- Strategic Partnerships and Ecosystem Development
- A key element of this role will be the ability to build an investment ecosystem through strategic partnerships.
- The Manager – Investment Products will:
- Identify and evaluate potential partners, including:
- Asset managers
- Banks and financial institutions
- Brokerage and trading platforms
- Precious metals providers
- Custodians
- Investment technology providers
- Digital asset platforms
- Tokenization platforms
- Licensed investment and financial institutions
- Identify and evaluate potential partners, including:
- Lead product and commercial discussions with external partners.
- Support the negotiation of commercial models, product structures and customer propositions.
- Evaluate partner technology and API capabilities.
- Develop clear criteria for partner selection.
- Coordinate the integration of external investment products into the du Pay ecosystem.
- Monitor partner performance, service levels, product economics and customer outcomes.
- The successful candidate must be comfortable working with external partners and capable of translating complex partner capabilities into simple and compelling du Pay customer experiences.
- Regulatory, Risk and Compliance Coordination
- Work closely with Legal, Compliance, Risk and external regulated partners to ensure that all investment products are designed and launched within the applicable regulatory framework.
- Ensure regulatory requirements are incorporated into product design from the earliest stages of development.
- Understand and manage key product requirements relating to:
- Customer suitability and appropriateness
- Investor disclosures
- Customer onboarding
- KYC and AML
- Risk disclosures
- Product governance
- Custody
- Safeguarding of customer assets
- Market conduct
- Customer communications
- Coordinate product approvals and governance processes internally and with external partners.
- The role is not expected to replace Compliance or Legal functions, but the successful candidate must have sufficient regulatory and financial-services knowledge to design products that are commercially attractive and operationally and regulatorily viable
- Customer Experience and Product Design
- Develop simple, intuitive and highly digital investment journeys.
- Remove unnecessary complexity from traditionally complex investment products.
- Define the end-to-end customer journey from discovery through onboarding, investment, portfolio monitoring and redemption.
- Work closely with UX and Design teams to create a best-in-class mobile experience.
- Use customer research, behavioral data and feedback to continuously improve the product proposition.
- Ensure appropriate customer education and product transparency.
- A key objective will be to make investment accessible to customers who may be first-time or inexperienced investors, without compromising transparency or responsible product design.
- Commercial Performance
- Define and manage product KPIs and OKRs.
- Monitor performance across:
- Customer acquisition
- Product adoption
- Assets under management
- Investment volumes
- Revenue
- Conversion
- Customer retention
- Customer engagement
- Average investment value
- Partner economics
- Identify opportunities to improve unit economics and profitability.
- Develop cross-sell and engagement opportunities across the du Pay ecosystem.
- Regularly present product performance, risks, priorities and recommendations to senior management.
Qualifications, Experience And Skills:
- Bachelor's degree in Finance, Business, Economics, Technology, Engineering or a related discipline.
- MBA, CFA, CAIA or relevant professional qualifications would be advantageous but are not mandatory.
- 5–8+ years of experience in product management, fintech, wealthtech, investment platforms, brokerage, asset management or digital financial services.
- Proven experience owning a financial product from concept to launch.
- Experience developing investment, savings, wealth, trading or digital asset products.
- Strong understanding of one or more of the following:
- Equities
- ETFs
- Investment funds
- Fixed income
- Savings products
- Precious metals
- Digital assets
- Tokenized assets
- Experience working with financial institutions, asset managers, brokers, custodians or fintech infrastructure providers.
- Experience managing external technology and financial-services partnerships.
- Experience working in a regulated financial-services environment.
- Product Leadership
- Ability to develop a compelling product vision.
- Strong roadmap and prioritization skills.
- Ability to move from strategy to execution.
- Commercial Acumen
- Ability to build product business cases.
- Understanding of product economics and revenue models.
- Strong understanding of partnership economics.
- Investment Knowledge
- Solid understanding of investment products and financial markets.
- Ability to understand how financial products are structured, distributed and serviced.
- Partnership Management
- Strong ability to engage with asset managers, financial institutions and fintech partners.
- Commercial negotiation and stakeholder management capabilities.
- Technology and Integration
- Understanding of APIs and digital financial-services integrations.
- Ability to work effectively with engineering and technology teams.
- Execution
- Strong programmedd and delivery management skills.
- Ability to operate effectively in a fast-paced environment.
- Comfortable managing ambiguity and changing priorities.
- Communication
- Excellent written and verbal communication skills.
- Ability to present complex investment products in a simple and compelling way.
- Ability to communicate effectively with senior executives and external partners