Employee Relations Administrator

Bolton Posted 2d Leaves the board in 5 days
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Role: Employee Relations Administrator

Location: Bolton Head Office, 43 Churchgate, Bolton BL1 1HU

This role will be based at our Bolton Hospital Head Office and is a hybrid working role.

Hours: Full-time position, 37.5 hours per week, 5 days a week

Salary: £29,000 per year.


Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.

Joining us as an Employee Relations Administrator you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible.

All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding’.


Responsibilities of the Employee Relations Administrator:

  • Act as the first point of contact for employee relations queries, escalating to the ER Advisors/ Employee Relations Business Partner or People and Culture Business Partners where necessary.
  • Provide administrative support for employee relations processes, including draft letter writing, meeting documentation and completion of mail merge documents.
  • Maintain accurate records and run regular reports relating to employee relations activity, including absence, changes and other relevant case information.
  • Maintain and update the HR System and ER System including historic data and monthly updates in line with payroll deadlines, ensuring employee relations information is accurate and up to date.
  • Process leavers through the HR System, communicating leavers to Admin, IT and Payroll.
  • Provide HR System support and guidance to Managers and Employees, assisting them with query resolution and signposting employee relations matters where appropriate.


We’re proud to be Investors In People Platinum Accredited which puts us in the top 7% of IIP organisations.

We are rated a great place to work and hold awards for GPTW Best Workplaces for Development, Women and Wellbeing.


SpaMedica benefits:

  • 25 days holiday (increasing with length of service) + Bank Holidays
  • Discretionary Performance bonuses awarded twice a year;
    • Company performance bonus
    • Personal performance bonus
  • Professional membership fee reimbursement
  • Enhanced Maternity & Adoption pay
  • Free flu vaccinations and DBS
  • Reimbursement for eye tests and glasses (up to £75)
  • Eligibility for Bluelight card
  • Continuous training and development (apprenticeships, internal development programmes)
  • Recommend a Friend Scheme (£350 reward for both)
  • Access to exclusive discounts, colleague perks, online recognition and wellbeing hub on our SpaMedica&Me platform

We may close this vacancy early if we receive a sufficient number of applications or successfully appoint a candidate.

Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do.

Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.

Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at careers@spamedica.co.uk.

Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

Disability Confidence: We are a Disability Confident employer and are committed to inclusive recruitment practices. We welcome applications from individuals with disabilities and will provide reasonable adjustments throughout the recruitment process.

For more about us, visit SpaMedica.