Job Title-Centre Support Manager
Reports into -UK Quality Systems Manager
Role Summary
The Centre Support Manager will be responsible for ensuring the quality standards of Heinz is met.
To display a positive enthusiasm and demonstrate a real drive to make pragmatic, data-driven, timely improvements and decisions relating to Food Safety and Quality that support the site whilst protecting the Heinz Brand.
Key Responsibilities
- Developing and implementing a global quality systems strategy that aligns with the organization's overall objectives and targets for function.
- Ensure all finished product leaving Heinz control is of the correct standard by effective management of Finished product from Quarantines and Incidents
- Provide Problem solving skills to ensure root causes of incidents are understood and introduce preventative actions to ensure issues are not repeated.
- Identify and communicate top losses for Food safety and Quality KPIs including Right First Time, Cost of Quality and Complaints, ensuring appropriate improvement plans are in place.
- Have a full understanding of the QRMP process and its application to ensure structured improvements are identified and delivered across site
- Play a key role in maintaining, developing and improving systems to comply with requirements of external bodies
- Reduce operational risk by identifying opportunities to simplify and strengthen current practices and ways of working
Additional Responsibilities
- Manage the integration/communication and availability of all end to end standards/documentation in FSQ – OVER 400 documents;
- Define and Implement Digital QMS: Estimated 2-3M Investment.
- SIRI Incident Management and Cost Improvement: around 10M year productivity/cost avoidance.
- Key Contact for KHMS Implementation/standards proper connection
Expected Experience and Required Skills
- Educated to degree level in a Science based discipline or significant food industry experience in these areas.
- Positive can-do attitude with a strong desire and ability to make a difference
- Effective, proven communication and influencing skills
- An ability to challenge current processes and practices and deliver effective changes
- Good analytical and problem-solving skills
- Ability to adapt quickly and positively to change
- Confident to make data driven decisions