Executive, Cash Management

ACCOUNTABILITIES

• Owns daily treasury operations, ensuring liquidity monitoring, accurate payment processing, and timely reconciliations.

• Accountable for accurate and up-to-date maintenance of bank accounts, mandates, authorised signatory records, and banking documentation.

• Accountable for monitoring and managing payment exceptions, chargeback values, fraud losses, recovery status, and card/online sales settlements.

• Answerable for ensuring all cash management and treasury operations comply with internal controls, banking requirements, and audit standards.

RESPONSIBILITIES

• Cash & Liquidity Monitoring: Monitor daily cash positions, bank accounts, and cash movements; prepare cash-flow reports and forecasts to ensure sufficient funds for operational and payment needs; investigate unusual or outstanding transactions and follow up promptly.

• Payment Processing: Process payments accurately, monitor transaction status, and administer payment files and online banking platforms in line with approval controls.

• Reconciliations: Complete bank, cash, card, online sales, payment gateway, and merchant-acquirer settlements accurately within established deadlines; resolve discrepancies promptly and support month-end and financial closing activities.

• Airline Settlement Tracking: Support the reconciliation and tracking of airline settlement activities, including travel-agent, card, and other industry settlement receipts, in accordance with applicable schedules and procedures.

• Banking Administration: Maintain bank accounts, mandates, authorised signatory records, board resolutions, and banking documents to ensure records are complete, current, and properly filed.

• Compliance & Audit: Monitor banking facilities, limits, and fees; support compliance reviews and internal or external audits.

• Fraud & Exception Management: Track chargeback values, fraud losses, recovery status, and payment exceptions (such as refunds, rejected/duplicated payments, and unidentified receipts); escalate unusual trends and coordinate timely investigation and resolution.

• Collaboration & Improvement: Work closely with Finance, commercial teams, and banking partners to resolve operational matters and support treasury process and system improvements.

AUTHORITY

• Independently monitor daily cash positions, bank accounts, and payment statuses within established approval controls.

• Investigate transactional discrepancies, banking operational matters, and payment exceptions directly with relevant teams and banking partners.

• Matters requiring escalation or higher approval: Approval of payments outside set controls, overrides of approval limits, escalation of unusual fraud/chargeback trends, and any amendments to banking mandates, facilities, or authorized signatory records.

DELEGATION OF DUTIES

• Backup: Designated Cash Management peer or Assistant, Treasury (as assigned by the Head, Treasury).

• Delegable Responsibilities: Routine daily cash position tracking, payment file preparation (pre-approval stage), and standard bank reconciliation reporting.

• Circumstances for Delegation: Planned leave, medical leave, or official out-of-office duties.

• Limitations: Final payment approvals, authorization changes, mandate updates, and sign-offs on audit or month-end reconciliations remain strictly with the role holder or require direct Head, Treasury sign-off.

MINIMUM QUALIFICATIONS

• Education: Bachelor’s degree in Finance, Accounting, Banking, Economics, Business Administration, or a related discipline. A CGPA of 3.00 or above is preferred.

• Certifications / Licenses: None specified (relevant professional finance/treasury qualifications are an advantage).

• Experience: Up to three years of relevant experience in treasury, finance, banking, cash management, accounts payable, or a related field. Fresh graduates with strong academic results, relevant internships, or demonstrated interest in corporate treasury are encouraged to apply.

• Technical Skills:

  • Basic understanding of banking operations, electronic payments, treasury processes, and cash-flow management.

  • Proficiency in Microsoft Excel, including commonly used formulas and PivotTables.

  • Familiarity with ERP systems (such as SAP, Oracle, Microsoft Dynamics) and online banking platforms/payment portals is an advantage.

  • Good written and spoken English.

• Competencies, Knowledge, and Behaviors:

  • Strong numerical and analytical skills, with close attention to detail and accuracy.

  • Ability to manage multiple priorities, stay organized, and deliver accurate work within strict deadlines.

  • Ability to remain dependable and focused under pressure during payment cycles, reconciliations, and month-end closing.

  • Clear communication skills and proactiveness in identifying issues and suggesting practical improvements.

  • High level of integrity and discretion when handling confidential financial and banking information.