Will oversee the planning and execution of cargo operations activities, ensuring smooth and efficient processes throughout the shipment lifecycle (Load/Discharge & vessel reconciliation). The role involves collaborating with various stakeholders to coordinate load, discharge, vessel finalization, and adherence to deadlines and cut-offs as well as maintenance of the same.

This job description describes the minimum job requirements.
Review and verify cargo documentation, including container lists, missing documentation, dangerous goods (DG) acceptance, and customs status.
Coordinate with partners and stakeholders to ensure accurate and timely load and discharge information exchange.
Prepare and update CBF/TBU/load lists, including special cargo container numbers, and DG information etc.
Provide special cargo manifests as required and communicate any changes or additions to the load list.
Monitor and approve late-come requests, ensuring compliance with established protocols.
Maintain accurate records of containers not in the terminal, missing documentation, and containers that did not materialize (shortfall).
Generate and share reports, including break bulk (BB) information, dangerous cargo manifests, tank container information and empty container details if required.
Collaborate with teams to reconcile planned versus actual load/discharge information and identify discrepancies.
Generate load and discharge counts, providing accurate data for reporting purposes.
Prepare terminal departure reports (TDR) as needed, ensuring comprehensive and timely communication.
Maintain and update deadlines and cut-offs in FIS, ensuring adherence to schedules.
Check blockage of customs filing issues and monitor the releasing of cargo after clearance.
Incumbents will be expected to follow additional instructions and perform other related duties as required.

Diploma with 4 years relevant working experience and/or shipping background
Good spoken and write English (CET- 4)
Good knowledge of excel
Working knowledge of local regulations / laws
Willing to work out of office hours and on weekends as required

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.

Your Journey, Our Horizon