• Ensuring onboarding of quality customers for rural individual loans product
• Managing team and ensuring appropriate client identification and sourcing of rural individual loan customers
• Ensuring adoption of digital solutions for sourcing and collection by Individual loan officers in the team
• Enabling business growth across assigned territories for deeper market penetration and reach
• To ensure achievement of disbursement targets and achieving desired productivity numbers
• Responsible for maintaining expected collection efficiency and ensuring minimum delinquency
• Build strong client relationships both internally and externally to facilitate target achievement through team
• Achieving highest First Time Right (FTR)
• Constantly engaging in learning and development programs to upskill the team that is being managed
• Adherence to product, process, and policies of the company.