Position:
Social Well-Being Coordinator
Vacancies:
1
Job Type:
Casual
Department:
Community Support Services
Reports to:
Manager, Community Support Services
Pay Type:
Hourly
Starting Rate:
$41.35
Grid Line:
EA5
Job Posting Date:
October 13, 2026
Job Closing Date:
October 19, 2026
General Accountability:
As part of the Town of High River’s Family and Community Support (FCSS) program, this position is designed to coordinate and collaborate on preventative programming and provide social supports to the greater community. This position is responsible for the coordination and development of strategies for social wellbeing and to address areas of need and opportunities identified through the Social Well-being Assessment. In addition, the position provides support to the FCSS Resource Centre and Community Support Services Coordinators. The core responsibilities include promoting social wellbeing, providing individual and community support, and linking residents to resources, with the goal of increasing connection to community and increasing resident sense of belonging.
In line with our Strategic vision, Town Plan and workplace culture, Accountable, Connected and Excellence (ACE), this position will always be required to do the right thing and take personal ownership in contributing to the organization. The employee in this position must be able to communicate clearly and actively contribute to achieving team results. The incumbent must provide exceptional service to customers and internal partners and demonstrate initiative toward achieving organizational results and performance excellence.
Specific Duties:
Engage, empower, and encourage the greater community;
Support programs such as Cycling Without Age & Social Prescriptions
Coordinate and support social well-being activities such as Seniors Week, Volunteer Week, Men’s Shed, as well as cultural activities
Provide support and coordination for the Meeting Place (backyard) programming at the FCSS Resource Centre
Encourage volunteerism and promote involvement in community life
Coordinate training sessions and workshops to build community capacity and build awareness (i.e., suicide awareness)
Ability to work independently, strong organizational and time management skills
Provide support to the FCSS Resource Centre as needed;
Act as point of "first contact" for local FCSS services (in person and over the phone); provide a professional and positive experience for residents
Perform initial intake and assessment of resident's needs
Provide referral and contact information to clients and assist clients in developing a plan to access services when needed (maintain current written information in the Resource Centre)
Assist clients with completing government forms
Based on community and client requests and inquiries, research relevant social and health topics for current literature, brochures and material
Perform an active role in Emergency Social Services (ESS) when required
Other related duties as assigned.
Qualifications:
Grade 12 education or equivalent
Post-secondary education in Human Services or a related field is required. Equivalent combinations of education and experience may be considered
Experience three to five (3-5) years in Human Services, including program development and volunteer management, is considered an asset
Ability to work evenings or weekend days when needed
Valid Class 5 Alberta Driver’s license and have access to a reliable vehicle
Knowledge of philosophy, principles, and practices of community development, social programming and volunteerism
Demonstrated ability to establish and maintain effective working relationships with staff, the general public, other government departments, community agencies, and organizations
Excellent and effective communication and interpersonal skills; ability to communicate with tact, diplomacy, and patience under varying circumstances
Ability to work independently and manage numerous priorities
Strong knowledge of local, regional, provincial, and of government resources and supports
Strong research skills
Ability to maintain confidentiality and diplomacy while working with sensitive information
Knowledge of social issues, ability to exercise good judgment in working with clients and diffuse potentially charged situations
Intermediate experience with Microsoft Word, Excel, PowerPoint, Publisher
Additional relevant training is considered an asset (e.g. Suicide Intervention)
Supervisory skills such as the ability to provide direction, motivation, and lead by example are considered an asset
Ability to create social media content, experience with Canva and Facebook.