Patient Service Representative (PSR)

Green Valley, AZ, United States Posted 3d Leaves the board in 5 days
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$500 sign on bonus for new hires!
Carondelet Green Valley

A non-exempt medical office position responsible for front office processes in physician practice

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
  • Greets patients entering the practice.
  • Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
  • Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
  • Checks out patients and assists them with referral processing and scheduling.
  • Collects co-pays and posts charges.
  • Processes charge entry and patient balances.
  • Distributes information to patients regarding office policies, procedures, and practice information.
  • Explains the patient portal and assists with patient enrollment.
  • Performs additional responsibilities as needed. 

Education: High school diploma/GED  

Experience: One year customer service experience, preferably in a hospital or physician office setting.  

 

Sign on bonus is for new hires only!  

 

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Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status