Summary:
Responsible for evaluating, documenting, and shaping enterprise IT demand by partnering with business and technical stakeholders to translate business needs into actionable, well-defined solution proposals aligned to roadmap, capacity, and funding constraints.
Duties and Responsibilities:
- Support discovery exercises to define system enhancement requests through research and stakeholder engagement.
- Facilitate cross-functional meetings to communicate complex technical concepts to technical and non-technical audiences.
- Partner with Business Owners and Business Finance partners to capture the current process, description and impact of the problem, requirements, technical issues, and proposed solutions.
- Collaborate with Technical Leads, including Architecture, Solution Development, and other technical teams to identify and document the proposed solution and associated data flows.
- Capture and prepare Rough Order of Magnitude (ROM) and timeline assessments based on data provided.
- Facilitate options analysis when new requests exceed available resource capacity and/or impact the existing roadmap.
- Develop and maintain detailed supporting documentation for enhancement requests.
- Prepare detailed flowcharts, diagrams, and other architectural documentation outlining proposed solutions, capabilities, and processes when necessary.
- Perform other duties as assigned.
Requirements:
- 3+ years of experience as a Technical or Business Analyst supporting application development; 5+ years preferred.
- Proficiency in IT demand intake processes to effectively gather, analyze, and prioritize business requirements.
- Experience managing backlogs, defining user stories, and ensuring alignment with strategic objectives.
- Demonstrated ability to analyze business and technical requirements, conduct impact and gap analyses, and recommend solutions aligned to enterprise architecture and roadmap.
- Strong problem-solving skills, critical thinking, and attention to detail when analyzing demand and proposing effective solutions.
- Ability to prioritize and manage multiple tasks and projects effectively to meet deadlines and deliver high-quality results.
- Understanding of project funding mechanisms, budget management, and resource allocation to support project execution.
- General knowledge and experience with Agile, SAFe, and/or Waterfall methodologies.
- Strong project management skills with the ability to coordinate cross-functional teams, track progress, and mitigate risks.
- Comprehensive knowledge of SDLC and application development processes to guide projects from inception through deployment.
- Strong analytical skills to assess technical requirements, conduct gap analysis, and recommend solutions that meet business needs.
- Excellent communication skills to interact with stakeholders, present findings, and facilitate decision-making.
- Adaptability and a continuous learning mindset to stay current with technological advancements and industry best practices.
Competencies:
Successful candidates will demonstrate the following core competencies in daily execution of the role:
- Customer Focus
- Drive for Results
- Ethics & Values
- Analytical Thinking
- Time Management
- Action Oriented
- Problem Solving
- Decision Making
- Priority Setting