At TechPoint we provide industry leading products, solutions and services. TechPoint comprises 3 value streams: Supply Chain Solutions, Manufacturing Solutions and Specialist Components – our five 'Centres of Excellence' across South and East of Anglia. We are looking for a dynamic and organised individual to join our team as the Receptionist. This hybrid role requires a highly adaptable person who thrives in a fast-paced environment and can juggle various responsibilities from overseeing office operations to providing administrative support to executives. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to interact with customers, visitors, and employees in a professional and friendly manner.
Responsibilities
Front of House:
- Greet visitors, clients, and employees in a professional, courteous, and friendly manner.
- Answer, screen, and direct incoming calls efficiently.
- Handle enquiries and direct them to the appropriate department.
- Maintain the reception area, ensuring it is always tidy, welcoming, and well-stocked with necessary materials.
- Coordinate and manage meeting room bookings, ensuring all facilities are set up according to the needs of the meetings.
- Ensure the security protocols are followed by all visitors.
- Monitor &maintain site security, monitoring perimeter CCTV. Liaise with assigned outsourced security provider, to support incident logging and allowing access to any retained CCTV footage as required.
- Manage office and marketing supplies, ensuring stock levels are maintained, and orders are placed as needed.
- Coordinate office maintenance, including liaising with facilities, H&S, vendors and service providers.
- Oversee the cleanliness and organisation of common office spaces.
- Manage incoming and outgoing mail and packages.
- Organise travel arrangements and accommodations for staff and guests.
- Ensure the office environment is well-equipped and conducive to a productive work environment.
- Assist with tasks such as onboarding new employees and organising team events.
- Provide comprehensive administrative support to senior management, including scheduling and managing calendars, appointments, and meetings.
- Organise travel itineraries, hotel accommodations, and other logistics for business trips.
- Maintain confidential information and handle sensitive documents with discretion.
- Proven experience as a front-of-house receptionist, office manager, or personal assistant (or similar roles).
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal skills, with the ability to work well with colleagues, clients, and visitors.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Exceptional time management skills and the ability toprioritisetasks effectively.
- Ability to handle confidential information with discretion.
- Strong problem-solving skills and ability to work independently.
- Familiarity with event coordination and office health & safety practices.
- A proactive attitude and the ability to anticipate the needs of the team and executives.
- SIA license will be arranged.
- 25 days holiday plus Christmas shutdown
- Your birthday as an additional day off
- Private Healthcare
- Health cash plan
- Company sick pay
- Bonus Scheme
- Life insurance of 4 x your annual salary
- Up to 5% employers pension contribution salary sacrifice
- Option to buy up to 4 days of holiday
- Enhanced Parental leave pay
- Cycle to work scheme
- Home and Tech salary sacrifice scheme
- EV car scheme