The HR Consultant is responsible for offering first-line HR consultation and advice across all HR disciplines within HR Shared Services. This includes ensuring the provision of an excellent experience for employees across all TFG divisions/brands. This role will interface with Line Managers, employees as well as external stakeholders.
Deliver efficient first-line call resolution while providing an all-round superior service and excellent employee experience
Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates
Provide employee relations advice and support
Reporting
Manage onboarding process
Project involvement
Provide support and advice related to, among others:
Performance
Transformation
OD and Reward
Benefits
Maintain and ensure adherence to agreed policies and procedures
Assist and advise line managers and employees on the effective utilisation of relevant self-service options
Maintain employee data and reporting
Adhere to service level agreements and quality standards
HR or related degree (essential)
2 – 3 years’ experience in HR
Experience in NIEIS system
Cross function HR knowledge (Non- negotiable)
Customer service / user experience passion
Continuous improvement performance mindset
Understanding of the TFG business context
Experience in a shared services environment will be advantageous
Skills:
Review and Reporting
Good MS Office (Excel) skills
Managing Change
Excellent communication and interpersonal skills
Business Case Contribution
Business Process Modeling (BPM)
Enterprise Readiness Assessment
Perform Gap Analysis
Human resources systems and tools
Presentation Creation
Spreadsheet Expertise
Employee Relations
Learning Solutions Development
Behavior:
Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
Instills trust - inspires trust and gains the confidence of others by displaying honesty and integrity
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
Business Insight - applies market and business insights in order to drive organisational objectives
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?