The Inbound Order Support Representative will assist customers with order-related questions over the telephone. Responsibilities include checking order status, explaining delivery information, and helping customers resolve common order issues. Responsibilities: Answer incoming calls regarding customer orders. Provide order status and delivery updates. Assist with order changes and cancellation requests according to policy. Record customer concerns and order-related information. Coordinate with shipping and fulfillment teams. Maintain accurate customer service records. Requirements: Strong customer service and communication skills. Good attention to detail. Basic data entry and computer skills. Ability to follow order processing procedures. Reliable internet connection and a quiet work environment. Experience in retail or order support is an advantage.