We are seeking a Customer Care Agent to handle inbound calls and provide helpful assistance to customers. The successful candidate will be responsible for answering questions, resolving routine issues, and maintaining accurate customer information. Responsibilities: Answer incoming customer calls. Assist with account, billing, and service questions. Explain policies and procedures clearly. Resolve routine customer complaints. Enter information into company systems. Escalate issues that require specialized support. Requirements: Previous call center or customer-service experience preferred. Strong verbal communication skills. Good typing and computer skills. Patient and professional personality. Ability to manage multiple tasks. Reliable internet connection and home workspace.