Basic Function Responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or phones. Qualifying criteria • Resources with Travel process experience who qualify as B1-5 & above on CEF assessment can be showcased to the Operations Team • Candidate shall have an experience of at least 1 year in travel industry. • Should not have a gap of more than 6 months from last employment. Education requirement • Graduation Work experience requirement • Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable) if candidate has travel background • GDS as well as travel booking on GDS experience preferred • Flexible with rotational shift timings • Good communication skills • Knowledge of MS-Excel