Business performance and strategic initiatives: Closely work with the SBU leaders to align on & Track progress on EXL's priorities Performance tracking and Optimization: Define and monitor key performance indicators to measure and improve business health, Operational effectiveness and growth across the business unit Strategic Execution and Alignment: Implement key strategic initiatives across the insurance business unit, ensuring alignment with EXL's overall goals and driving business success Accountability and Leadership Coordination: Foster a culture of collaboration & accountability by closely partnering with the leadership team to track progress on agreed priorities