Join Deliveroo, a leading food delivery service, as a Corporate Service Centre Agent. In this role, you will be the first point of contact for our corporate clients, handling onboarding, account queries, and escalations. You will also identify opportunities for growth and build strong client relationships. This position is based in our Paris office and requires fluency in English and French.

Key missions

Client onboarding: Guide new clients through their first Deliveroo for Work experience, ensuring a smooth transition.
Customer service: Handle account-related queries, educate clients on our platform, and provide outstanding support through email and telephone.
Account Management Assistance: Support Corporate Account Managers with reporting, auditing key accounts, and data entry tasks.

Benefits

Between 1-2 days at home
Breastfeeding room
Employee Resource Groups (ERG)
Dedicated Diversity & inclusivity staff
Paid volunteer time
Reduction of working time (RTT)
Team building
Afterworks, Team lunches
Partners with Nonprofits
On-site gym