Join John Lobb, a prestigious luxury brand known for exceptional craftsmanship and heritage. As a Sales Associate in our Jermyn Street boutique in London, you will deliver impeccable service to our discerning global clientele, contribute to boutique operations, and build strong customer relationships. This is an exciting opportunity to be part of a distinguished luxury retail environment.

Key missions

Deliver exceptional, personalised customer service at every stage of the client journey, building strong and lasting relationships to encourage customer loyalty and retention.
Maximise sales opportunities while maintaining a thoughtful and consultative approach, and support the day-to-day operations of the boutique, including stock handling and deliveries.
Coordinate after-care services and customer communications with professionalism and attention to detail, and assist with administrative tasks to ensure the smooth running of the store.