Soft SkillsGood spoken English and good verbal communication skills. Ability to communicate correctly and clearly. CEF Level B1-5 and above ;Good problem-solving skills, strong troubleshooting skillsAbility to approach problems logically. Ability to communicate correctly (grammatically and contextually correct) and clearlyCommitment and drive for targets, decision making ability, adaptable & flexibleCustomer service focus – Ability to empathize with the customer/third parties and prioritize requestsDesirable SkillsCustomer service Focus – Ability to empathize with the customers and third parties and prioritize requestsCommitment and drive for targetsDecision making ability, Adaptable & Flexible