This is a hands-on leadership role. You will set the technical direction for reliability and operational excellence while mentoring engineers, driving automation, and partnering closely with software and infrastructure teams to ship improvements that matter.

You will have direct impact on the platform that underpins Apple's most critical services. You will work alongside world-class engineers solving problems at a scale few organizations encounter — and you will build a team culture that makes reliability engineering sustainable and rewarding.

Minimum Qualifications
5+ years of engineering management experience leading infrastructure or SRE teams
Deep experience operating large-scale, multi-tenant Kubernetes environments in production
Strong systems background — comfortable troubleshooting across the full stack (network, OS, container runtime, application)
Experience with configuration management at scale (Puppet, Ansible, or equivalent)
Track record of building high-performing teams through coaching, clear expectations, and psychological safety
Demonstrated ability to drive cross-functional initiatives to completion
Strong written and verbal communication skills

Preferred Qualifications
Experience with third-party cloud platforms (AWS, GCP, or Azure)
Familiarity with bare-metal provisioning and lifecycle management at datacenter scale
Experience with Java, Go, or Python services in production
Understanding of cloud-native observability (Prometheus, Thanos, Splunk, or similar)
CNCF Certified Kubernetes Administrator (CKA) or equivalent hands-on certification
Experience running infrastructure as an internal managed service with defined SLAs