Public Safety Officer, Supervisor

Applications must be submitted no later than 11:59 p.m. CT on the day before the listed closing date.

Weekly Work Hours

Compensation Range

Hourly Rate

FLSA

Work Location

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

All positions are considered on-site roles. After six months of employment, employees may have the opportunity to apply for a hybrid work schedule. Academic positions (Faculty) require on-campus presence, even if the role involves teaching online classes, in accordance with state law.

Position / Job Summary

The Supervisor, Public Safety Officer (PSO) position provides direct supervision, leadership, and operational oversight of assigned Public Safety Officers, to ensure a safe and secure environment for all employees and visitors at assigned location(s) so faculty can focus on teaching and students can concentrate on learning. This position is responsible for coordinating daily PSO operations at our El Centro Campus and surrounding satellite centers, maintaining high standards of customer service.

The Supervisor serves as key liaison between PSOs and sworn Dallas College Police personnel, ensuring efficient communication, appropriate response to incidents, and alignment with departmental priorities. This role contributes to the overall safety and security mission of Dallas College by maintaining a visible presence, guiding staff performance, and supporting campus operations.

Essential Duties & Responsibilities

• Supervise and direct daily activities of assigned PSOs.
• Provide guidance, coaching, and performance feedback to staff.
• Conduct roll calls, briefings, and shift assignments.
• Ensure safety and security checks are conducted and documented.
• Respond to incidents and coordinate PSO response efforts.
• Evaluate situations and determine when to request police, fire, or EMS assistance.
• Ensure timely and accurate reporting of incidents and activities, and review and approve incident reports.
• Patrol campus as needed and provide direct support during peak times or incidents.
• Monitors hallways with attention to classroom activity ensuring a comfortable and safe academic environment. 
• Ensure all personnel entering the complex or building on campus or other College property are properly identified.
• In conjunction with a College Police Officer, respond to medical assistance requests, assisting the Officer and leading the responding EMS personnel to the appropriate location.
• Responds to low risk calls for service to assess the scene and to determine the need for and if necessary, request the response of police, fire, or EMS.
• Write reports on incidents occurring on college property, including irregularities, emergencies, or suspicious activities.
• Observe activities to determine if an offense is being committed or is about to be committed, and if necessary, request the response of police, fire, or EMS.
• Assist persons being evacuated in emergencies.
• Hear and respond to audible emergency alarms and instructions transmitted on the police radio.
• Respond audibly to public inquiries and transmit clearly over a police radio.
• Provide occasional personal escort services to students, staff, faculty, or visitors.
• Upon request, ensure faculty and staff have access to the facilities they need to perform their job.
• Locks/unlocks doors on a regular schedule and as requested by individuals (if appropriate).
• Provide motorist assistance when needed or requested.
• Assist sworn police personnel as directed.
• Assist sworn police personnel with detained or arrested persons.
• Responsible for other reasonable, related duties as assigned.
• Trained or obtain training to provide emergency medical treatment, including CPR/AED, until medical personnel arrive.
• Maintain the security and integrity of the critical infrastructure of Dallas College.
• Utilize computer technology to access data, maintain records, and generate reports.
• Maintain confidentiality of work-related information and materials.
• Must comply with all Department policies, procedures, and directives as well as the Board Policies of Dallas College and the regulations and directives enacted thereunder.
• Work is performed under the general supervision of the chain of command for the Dallas College Police Department, typically a Police Lieutenant or a higher rank. Supervision is usually available in person or by radio.
• Work requires the ability to make frequent minor decisions and occasional decisions of some significance.
• Work is reviewed for completeness, accuracy and compliance with departmental policy and procedure.
• The PSO Supervisor will be required to wear the uniform as prescribed by Departmental policy, rules, regulations, or directive.
• Required Dallas College Professional Development Hours per Academic Year. 
  • All employees are required to complete a minimum of 19 hours.
  • People leaders are required an additional 16 hours of leadership development.
• Perform other duties not listed as assigned.

The following duties are required for People Leader roles specifically:

• Exercises full discretion and decision-making authority in the recruitment, selection, hiring, mentoring, coaching, development & termination of staff, ensuring alignment with organizational goals, budgetary constraints, and workforce planning strategies.
• Drive high performance by administering the performance management process timely, setting clear expectations, conducting performance evaluations, and implementing initiatives that enhance employee engagement, motivation, and retention.
• A new PSO Supervisor will be assigned to an experienced Police Supervisor acting as a field training officer. The new PSO Supervisor will undergo approximately three weeks of training. The training Police Supervisor is responsible for orienting and training the PSO Supervisor on all aspects related to the PSO Supervisor position. The training Police Supervisor assists the PSO Supervisor with the final phase of his or her training by observing and evaluating the new PSO Supervisor progress and performance daily.

Minimum and Preferred – Education, Experience, and/or Certifications

Required Qualifications for Role

• Graduation from high school, vocational school or equivalent or passed a GED test.
• Minimum of four (4) years of experience in security, public safety, or related field; prior supervisory or lead experience preferred.
• Valid Texas driver's license with a satisfactory driving record that meets or exceeds Dallas College policy and standards to operate a Dallas College vehicle.
• Ability to perform assigned duties that may require prolonged walking and/or standing, with or without reasonable accommodation.
• Ability to effectively observe, communicate, and respond to situations as required to perform essential job functions, with or without reasonable accommodation.
• Operate a handheld radio.
• Flexibility to workdays, evenings, or nights; overtime may be required.
• Criminal record clear of class B misdemeanor convictions or higher, and personal history must be above reproach, and stable employment record.
• Official transcripts will be required. 
• Bilingual or multilingual preferred.​

Other Preferred Qualifications for Role (not mandatory, but advantageous)

• Associate’s degree preferred.
• Bilingual or multilingual preferred.​

*** Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. ***

Knowledge, Skills, and Abilities                                                  

Required Qualifications for Role (necessary or mandatory)

• Knowledge of public security codes, policies, and regulations.
• Strong leadership and supervisory skills, with the ability to direct, coach, and evaluate staff.
• Ability to make sound decisions and to react calmly and effectively in emergency situations.
• Skilled in coordinating response to incidents, including medical, fire, and safety-related events.
• Ability to coordinate staffing, schedules, and assignments. Approve time sheets.
• Able to perform security and safety checks of college grounds and facilities to ensure a safe and healthy environment. 
• Able to identify safety hazards and assist students, faculty, staff to hazardous material incidences.
• Skill in detecting problems and reporting information to appropriate personnel.
• Strong problem-solving skills and able to respond to fire and medical emergencies and provide crises intervention in conflict or emergency situations. Able to evaluate circumstances, coordinate outside responses, and secure hazardous areas.
• Able to provide customer service, information and assistance to students, staff, faculty and the general public.
• May be required to broadcast emergency messages using appropriate notification systems.
• Ability to provide excellent verbal and written communications.
• Must have the ability to maintain the security and integrity of the critical infrastructure of Dallas College.
• High proficiency in using communications systems, reporting systems, and basic computer applications.

Shift Assignments

• Assignments are subject to change at any time depending on the needs of the Department.
  • PSO Supervisors may be assigned to any one of three shifts, working days or nights, with varying days off throughout the week.
  • PSO Supervisors may be required to work overtime assignments.
  • Shift assignments or overtime assignments may include working holidays or weekends.
  • Assignments are subject to change at any time depending on the needs of the Department.

Other Preferred Qualifications for Role (not mandatory, but advantageous)

• Knowledge, Skills, and Abilities Preferred

Competencies

Dallas College seeks to identify core and professional competencies for each role and level which helps define the level of expertise needed and desired to demonstrate success in the role. 

• Empowers Teams Competency
• Communicates Effectively
• Ensures Accountability
• Ensures Cross-Functional Collaboration

• Leads Strategically

Work Condition Environment / Physical Requirements

Working conditions include but are not limited to:

• Indoor assignments typically require PSOs to patrol the campus facilities on foot. Occasionally a PSO assumes a fixed post assignment. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time.
• A motorized patrol vehicle typically performs outside patrol assignments. PSOs will periodically experience exposure to inclement weather conditions for lengthy periods of time.
• Because of the nature and scope of this position, work does involve a degree of hazard.

Applications Deadline