Employee Relations Senior Specialist

· Participate in onboarding process for new employees.

· Maintain employee relations transactions and variables such as (Attendance, over time, absenteeism, resignation, allowances, etc.…).

· Conduct exit interviews till grade: 15.

· Mediate disputes between employees and their supervisors.

· Provide guidance and counseling to HRBPs & Candidates to ensure the resolution of employment-related matters (Appointment documents).

· Listen to and handle employee complaints along with managing grievance procedures and facilitating counseling in conjunction with HRBP.

· Clarifying Company Policy.

· Handle external relations such as labor office.

· Participate in Human Resources activities such as internship program, internal communication activities and benefits team with the corporate offers.

· Support Employee Relations Files & Records Management team.

· Update, recommend changes and implement HR policies and procedures related to employee relations.

· Ensure that the company's policies and procedures are followed and that the employees are satisfied with their work environment.

· Clarify Company Policy.

· Follow up the updates of related laws.

· Ensure accurate records of employee relations activities.

· Solve assigned Employee Relations case management & investigations from intake through interview, transition, escalation, and redirection or closure till grade 14.

Position Title: Employee Relations Senior Specialist

Educational Requirements: Bachelor Degree

Special Certification or Training Required: HR Certificate

Required Industry Experience: Minimum 2 Years of experience

Technological Requirements: Good command in MS/Taleo

Language Requirements: Good command of English language