SENIOR SALES MANAGER CRM Company: India’s Leading Manufacturer of Premium Quality Industrial & Automotive Lubricating Oils Recruitment Partner: IDEAL CAREER ZONE The company is a reputed manufacturer of premium-quality Industrial Fuel Oils, Industrial Lubricants, Automotive Oils, Greases & Paste, and Defence Lubricants, serving customers across diverse industrial and automotive sectors. POSITION Senior Sales Manager CRM Job Location: Chinar Park, Kolkata Salary: Negotiable Based on experience & suitability Job Type: Full-Time Experience: 7 12+ Years Qualification: MBA Sales & Marketing preferred KEY RESPONSIBILITIES • Implement, manage and monitor the company’s CRM system covering 1,000+ customers. • Maintain detailed customer records, including monthly consumption, product specifications, service requirements, purchase patterns and special requests. • Analyse customer data and coordinate with the sales team to improve customer retention and business development. • Lead, plan and monitor the performance of approximately 50 Area Sales Managers across West Bengal. • Track sales activities, customer follow-ups, market coverage and team performance through the CRM. • Ensure effective CRM adoption and proper utilization by the sales team. • Develop systematic customer relationship management processes and improve customer engagement. • Coordinate with senior management and sales teams to identify business opportunities and address customer requirements. • Monitor sales performance against targets and provide regular reports and updates to management. • Support the sales team in strengthening relationships with existing industrial customers and developing new business opportunities. CANDIDATE PROFILE The ideal candidate should have: 7 12+ years of experience in B2B / Industrial Sales. Strong knowledge of industrial sales, lubricants, automotive oils, manufacturing or related sectors will be advantageous. Hands-on experience using CRM software/platforms. Proven experience managing and monitoring large sales teams. Strong leadership, communication and customer relationship management skills. Ability to analyse customer data and sales performance. Strong reporting, planning and coordination capabilities. Ability to manage multiple customer accounts and sales activities systematically. MBA in Sales & Marketing will be preferred. WHY THIS OPPORTUNITY? This is a senior-level opportunity for an experienced sales professional who can take responsibility for CRM management, customer data, sales-team coordination and performance monitoring across West Bengal. The selected candidate will work closely with senior management and play an important role in strengthening the company’s customer relationship and sales-management system. HOW TO APPLY Interested and eligible candidates are requested to share their updated CV with IDEAL CAREER ZONE for profile screening and further process. IDEAL CAREER ZONE Recruitment Partner HR Contact: 9231799122 HR Contact: 8777211016 HR Contact: 9331205133 Office Address: 128/12A, Bidhan Sarani, Shyambazar Metro Gate No. 1, Inside Gandhi Market, Sajjy Dham, Kolkata 700004 Call Timing: 10:00 AM 8:00 PM Office Visit: 12:00 PM 7:00 PM Monday to Saturday LIMITED VACANCY APPLY NOW! Suitable candidates are encouraged to send their updated CV at the earliest. #Hiring, #JobAlert, #SeniorSalesManager, #CRM, #SalesJobs, #KolkataJobs, #WestBengalJobs, #IndustrialSales, #B2BSales, #LubricantsIndustry, #CareerOpportunity, #IdealCareerZone, #JobsInKolkata, #SalesCareers, #UrgentHiring,