Zensar Technologies Limited is seeking a seasoned Manager (AMS) to own the full lifecycle of Business Acceptance Testing (BAT) for Cisco Commerce and Buying program releases. The role will coordinate cross‑functional teams, manage risks, and ensure release readiness while maintaining rigorous governance and stakeholder alignment.

• Own end‑to‑end BAT planning, execution and governance for Cisco Commerce and Buying program releases.
• Coordinate cross‑functional teams including IT, QA, Product, Operations, Reporting and dependent platforms to ensure aligned execution.
• Maintain and actively manage RAID logs, escalating issues that impact timelines or business sign‑off.
• Drive release readiness activities, ensuring all deliverables meet quality and compliance standards.
• Track project progress using Jira, execution trackers, dashboards and defect reports.
• Facilitate stakeholder alignment through regular status updates, risk reviews and decision‑making forums.
• Manage program budgets, resource allocation and timeline forecasting.
• Implement Agile and PMP best practices to optimize delivery efficiency.
• Conduct post‑release reviews and capture lessons learned for continuous improvement.
• Mentor junior project managers and contribute to process improvement initiatives.

• 12‑15 years of experience in project/program management, preferably in BAT, Cisco Commerce and Buying programs.
• 15‑20 years of overall experience in technology delivery and release governance.
• Proven track record of end‑to‑end BAT planning and execution for large‑scale releases.
• Strong expertise in Jira, execution trackers, dashboards and defect reporting tools.
• Demonstrated ability to manage RAID logs and drive timely escalations.
• Excellent stakeholder management and communication skills.
• PMP, Agile (Scrum Master, SAFe) or equivalent certification.
• Experience coordinating cross‑functional teams (IT, QA, Product, Operations, Reporting).
• Solid understanding of release readiness, quality assurance and compliance processes.
• Ability to mentor teams and lead process improvement initiatives.

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.