You will own the design and delivery of internal tooling and automation that supports the end-to-end App Review experience — for the specialists who do the work, the developers on the other side of it, and the policy and operational standards Apple holds. The mandate is broad, and so is the toolkit: where a manual workflow should be automated, where a decision needs better data in front of it, where a policy needs to be applied consistently at scale, you will define the solution and often build a working version of it.
Just as important is knowing where the line is. Durable, high-reliability infrastructure is built with our partners in Apple Services Engineering platform teams and the AIML platform organization — not around them. You will be the person who can prototype an idea convincingly, then translate it into clear, well-scoped requirements that enable those teams to build the production systems our operation depends on.
Minimum Qualifications
7+ years of combined experience across software engineering, data engineering, solutions engineering, or technical product roles.
Demonstrated ability to take a problem from ambiguous need to working solution — including building the prototype yourself, not only specifying it.
Proven track record of effective cross-functional collaboration with platform or infrastructure engineering teams, including writing the requirements that enable partner teams to deliver.
Strong proficiency in Python and modern data tooling; ability to build standalone solutions.
Hands-on experience designing and deploying GenAI/agentic solutions (RAG, LLMs, agents) — and a tinkering mindset that stays current with what is actually shipping, not just what was state-of-the-art a year ago.
Strong product instincts: an eye for UI/UX, workflow design, and the human factors that determine whether a tool gets used.
Demonstrated ability to produce clear architectural diagrams and technical documentation for non-technical stakeholders.
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
Preferred Qualifications
Experience operating at the intersection of policy, operations, and engineering — building systems that apply rules and standards consistently, at scale.
Familiarity with App Review, trust and safety, content moderation, or comparable operational review domains.
Experience integrating with internal platform and AIML services, and a clear understanding of when to prototype versus when to invest in partner-built infrastructure.
Excellent problem-solving, analytical, and written/verbal communication skills.
Self-directed and proactive, with demonstrated creative and critical thinking; able to manage multiple efforts simultaneously.
Strong cross-functional collaboration and influencing skills.