- Monitor customer accounts to ensure payments are received within agreed terms
- Maintain accurate records of customer accounts, credit limits and collection activities
- Prepare regular reports on debtor balances, aging analysis and collection performance
- Chase overdue invoices via emails and calls and update reports in real time
- Liaise with all relevant departments to resolve disputes and discrepancies
- Escalate high-risk accounts to management and recommend appropriate action
- Prepare cash forecast files based on multiple factors
- Need to align with cash application team to ensure correct allocation of cash receipts
- Calls with Agency and Client to provide update on debtor report
- Meet defined SLAs for timeliness, accuracy and responsiveness
- Monitor customer accounts to ensure payments are received within agreed terms
- Maintain accurate records of customer accounts, credit limits and collection activities
- Prepare regular reports on debtor balances, aging analysis and collection performance
- Chase overdue invoices via emails and calls and update reports in real time
- Liaise with all relevant departments to resolve disputes and discrepancies
- Escalate high-risk accounts to management and recommend appropriate action
- Prepare cash forecast files based on multiple factors
- Need to align with cash application team to ensure correct allocation of cash receipts
- Calls with Agency and Client to provide update on debtor report
- Meet defined SLAs for timeliness, accuracy and responsiveness
Bachelor or Master degree in Finance and Accounting 0 - 1 Year
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.