In this role, you will:
- Lead and manage strategic programs within the Sales BPR portfolio, specifically targeting enhancements to account planning and strategic initiatives.
- Define and execute program strategy, translating business needs and stakeholder insights into compelling project roadmaps.
- Partner closely with sales leadership, finance teams, sales operations, and other key stakeholders to understand business challenges, elicit detailed requirements, and define optimal future-state processes.
- Manage the end-to-end lifecycle of complex sales enablement projects, from initial ideation and business case development to implementation and post-launch optimization.
- Analyze current implementations using your CRM/Salesforce expertise to identify optimization opportunities and design scalable solutions for quotation, commission, and financial processes.
- Translate high-level business objectives into comprehensive functional specifications, user stories, use cases, and process diagrams for engineering teams.
- Manage product and program roadmaps, project backlogs, timelines, resources, and budgets to ensure initiatives are delivered on schedule and within scope in partnership with the business stakeholders
- Facilitate workshops, meetings, and communication channels to ensure alignment, transparency, and consensus across all cross-functional partners.
Apply agile principles to project delivery, adapting to changing requirements and fostering continuous improvement.
- Leverage a deep understanding of technology trends, user experience principles, and data-driven decision-making to identify opportunities.
Minimum Qualifications
Typically requires 7+ years of experience in program management, project management, or a similar role.
Experience leading large scale complex global programs and cross-functional initiatives within sales or operations organizations.
Demonstrated experience leading the end-to-end lifecycle of sales enablement and CRM projects (e.g., Salesforce), utilizing agile methodologies from initial discovery through successful delivery, adoption, and post-launch optimization.
Proven ability to drive AI/ML and process automation initiatives, backed by a strong understanding of AI project lifecycles and the latest trends in sales technology.
Exceptional stakeholder management and communication skills, with a proven ability to translate complex technical concepts into business impact for executive leadership.
Strong analytical and problem-solving skills, with the ability to navigate ambiguity, analyze data, and develop effective, scalable solutions.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
Exceptional organizational skills and expertise in agile methodologies and project management tools (e.g., Jira, Confluence, Wrike, or similar).
Outstanding communication and presentation skills, with the ability to translate technical jargon into business impact for executive stakeholders.
Ability to lead through influence, building strong relationships across matrixed technical and non-technical teams.
Bachelor’s degree in Business, Marketing, Computer Science, a related field, or equivalent practical experience.
Preferred Qualifications
Master’s degree in Business, Computer Science, or a related field.
Relevant project management or agile certifications (e.g., PMP, CSM).