Technical/Soft Skills
Advanced proficiency in HRIS platforms and case management tools
Strong governance, quality, and SLA management focus
Strong communication, stakeholder management, reporting, and process management skills
Responsibilities:
§Manage end-to-end employee lifecycle administration and complex HR transactions
§Oversee HRIS data management, transaction reviews, and exception handling
§Handle escalated HR cases, employee inquiries, and SLA management.
§Manage unemployment administration, employment verifications, and payroll support activities
Education Requirements: Graduate/ Postgraduate in HR & Business Admin
Work Experience Requirements: 5–7 years of experience in HR Operations, HR Shared Services, or Employee Lifecycle Management