ESSENTIAL JOB FUNCTIONS
Conducts pre-shift meetings and reviews all pertinent information for the day's activities; departures, arrivals, and stayover scheduled cleans.
Maintains adequate inventory of all supplies pertinent to the housekeeping and laundry departments.
Monitors annual deep cleaning and carpet cleaning projects.
Ensures each room meets QA standards before being placed in the property management system as clean and available through daily inspections of guest rooms and public space using inspection checklists.
Ensures proper, efficient and timely communication channels are being maintained with General Manager, Front Desk Manager, Engineering, and Food and Beverage management.
Maintains communications with the Engineering department by providing work orders via the Asgard system.
Ensures that all lost and found items are bagged, tagged and logged into the Asgard system and secured for 60 days or as outlined by State Law.
Coordinates with resort Security or designee with storage and disposal of lost and found items.
Responsible or participates in the Interviewing and hiring of new team members.
Responsible for training, motivating and assisting with fair, consistent and corrective action if necessary for team members in housekeeping, public area and laundry.
Responsible for ensuring the cleanliness and organization of housekeeping vehicles and storage rooms.
Maintains a safe work environment for guests and team members through observation and recogination of any unsafe environment.
Ensures all team members have the tools necessary to perform their essential job functions
Conducts weekly, monthly and quarterly inventories in a timely manner, as outlined by HGV Policy to include maintaining desired par levels and recording of damaged and biohazard linen.
Maintains the highest standards of professionalism when interacting with fellow team members club members, owners and guests.
Provides team member scheduling to ensure business needs are met year-around.
Participates in departmental annual budget and continuously tracks expenditures through the ordering of supplies and ensuring all invoices are coded, processed and approved in a timely manner.
Ensures department meets all QA Standards in accordance with Company policies.
Operates office machinery (i.e., computer, copy machine, fax machine).
May oversee housekeeping operations when supplemented by a 3rd party.
Adheres to company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.