The Assistant Beverage Manager oversees the day to day activities of multiple beverage outlets and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations.
- Directly supervise all Beverage personnel and operations during assigned shifts.
- Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals.
- Properly schedule employees in accordance with customer volumes.
- Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.
- Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service.
- Keep the Beverage Manager informed of all pertinent information and irregularities occurring in the Beverage Department.
- Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all times.
- Interact effectively with all other departments.
- Work requires prior bartending/beverage experience.
- Must have knowledge of beverages, glassware, and garnishes.
- Work requires a minimum of 1 year Beverage Supervisory experience
- Work prefers 1 year Cigar Lounge experience.
ADDITIONAL REQUIREMENTS:
- Work requires effective communication in English, both verbal and written form in a professional manner.
- Must present a neat and professional appearance.
- Work requires interactions with customers, public and co-workers.
- Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.