Provide technical support and resolve IT issues for end-users to ensure continuous and efficient operation of the company's information systems.
Key Responsibilities:
1. Technical Support:
- Receive and handle technical support requests from users via phone, email, or ticketing system.
- Diagnose and troubleshoot hardware, software, and network issues.
- Guide users on how to use software and IT equipment.
2. System Management:
- Install, configure, and maintain IT equipment such as computers, printers, phones, and network devices.
- Manage user accounts and access rights within the system.
3. Security and Maintenance:
- Ensure information security and system integrity.
- Perform regular maintenance tasks and software updates.
4. Documentation and Reporting:
- Record detailed information about issues and solutions in the ticketing system.
- Report status and emerging issues to the IT Manager.
Job Requirements:
1. Education:
- Major in Information Technology, Computer Science, or a related field.
- Can work full time at least 04 days/week.
2. Experience:
- Prior experience in a similar role is advantageous but not mandatory.
3. Skills:
- Basic knowledge of operating systems (Windows, macOS, Linux).
- Understanding of computer networks and basic network protocols.
- Skills in troubleshooting hardware and software issues.
- Good communication skills and the ability to work in a team.
4. Certifications (if any):
- Relevant IT certifications such as CompTIA A+, ITIL Foundation, or other related certifications.
5. Personal Attributes:
- Willingness to learn and improve.
- Professional and enthusiastic attitude.
- Ability to handle pressure and manage time effectively.
Benefits:
- Insurance and benefits as per company policy.
- Opportunities for training and career development.
Working Location: DHL Global Forwarding – Hanoi Branch: F19, Taisei Square Hanoi, 289 Khuat Duy Tien, Dai Mo Ward, Hanoi
text
Additional editor controls source editor commands Undo, new page, indent markup, compress, activate character encoding. Our Sponsors? "As Lead Dev of Spin the Wheel, the random wheel spinner tool, I often need to clean up text copied from documents. WordHTML.com makes it quick to tidy formatting and extract clean content." - Y. Deneha, Developer. Improve your grades and meet any deadline when you pay for essay online with our service. Looking for someone to do my homework with guaranteed top grades? You can rely on custom writing services to get high-quality, tailored academic content delivered on time. WriteMyEssay is a reliable company that writes essays for students, offering expert academic assistance across all subjects and levels. We suggest you familiarize yourself with an EssayPro essay writing service with native writers to improve your academic performance. Secure and quick to buy Instagram followers at Twicsy. Common Questions My document contains images. How can I extract them? You can do that easily with WordHTML. When you open a document that contains images, they are automatically converted and embedded into the HTML. Click the Download HTML button, and instead of a single HTML file, you will get a ZIP package containing an index.html file and all extracted images, properly referenced, ready to use. How to convert Word to HTML without dirty markup? MS Word allows to save the document as an .html file but this will result in a lot of unwanted dirty markup. This increases the file size and disrupts the website styles if you end up publishing it online. It's recommended to clean the HTML with this free online tool. dirty markup from MS Word Get rid of the mess generated by Word Editors How do I convert any visual text to HTML? WordHTML editor works flawlessly for any visual document and allows them to convert with a couple clicks: Microsoft Office products (Word, Excel, Powerpoint) Google Docs, Google Sheets OpenOffice and other WYSIWYG editors ...any other visual text document (let us know if you find an exception) Copy-paste your document in the online editor then switch to HTML view in the header to get the result instantly. How to open a .doc file in the editor? First you need to open the document in a reader, select and paste the desired section in the web browser with WordHTML. How to save and publish the results? To publish your file on the web you need to paste the HTML code in a .html file and upload it to the web. If your site is using a CMS then you need to log in with editor credentials and publish the article in your admin area. How to clean the markup? Switch to HTML view to see the code, review the cleaning settings and press the big Clean button. Remove automatically inline styles, classes, empty tags, comments and other unwanted bits. html markup cleaning The markup can be cleaned with the click of a button Can I convert HTML code to Word document? Inverse conversion is also possible with WordHTML. Insert your code when the HTML tab is active and switch to Word Editor. Is WordHTML an online Word editor? Yes, and it's even more. It supports the most common WYSIWYG features but you can't save your document. To save you'll have to copy the results in a desktop editor and save there. This site uses cookies to collect visitor statistics and to save your settings. By using this website you accept our Terms&Conditions. ©WordHTML.com