This role is responsible for the reliability, monitoring, and operational health of production data center services. It includes triaging and resolving incidents, building automation to reduce manual work, and partnering with engineering teams to improve system resilience as services scale.
Minimum Qualifications
Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
3+ years of experience in a Site Reliability Engineering, DevOps, or production operations role
Experience automating infrastructure tasks using one or more programming or scripting languages.
Unix or Linux administration and performance tuning skills, 0 ~ 3 years of leading services in a large-scale *nix environment.
Experience with hybrid infrastructure management across on-prem and cloud environments (e.g., AliCloud): compute, networking, storage, and data stores such as Oracle, Cassandra, MongoDB, and Postgres.
Experience applying security practices: access controls, patching, TLS/SSL, and identifying threats at the application and network level.
Experience troubleshooting distributed systems failures and driving incidents through to resolution.
Candidate should have working experience using Kubernetes concepts such as Networking, Storage, Secrets, Deployments, and containers.
Proficiency in English and Mandarin.
Preferred Qualifications
Experience with observability and alerting tools (e.g., metrics, tracing, and dashboarding platforms)
Experience applying SRE principles — error budgets, SLAs, SLOs, and SLIs — to measure and improve service reliability.
Experience with container orchestration platforms, including deployments, networking, storage, and secrets management.
Foundational knowledge of release engineering: CI/CD pipelines, version control, and deployment methodologies.
Foundational knowledge of distributed systems concepts: scalability, fault tolerance, and trade-offs under load.
Ability to communicate clearly across cross-functional and global teams, adjusting technical detail for different audiences.
Ability to work independently and take initiative in ambiguous or fast-changing situations.