The Retail Facilities Manager serves as the primary facilities partner for Apple retail stores in the regional portfolio, conducting structured on-site reviews and driving vendor, project, and budget performance to keep stores running at the highest standard.
Minimum Qualifications
7+ years of experience in construction or facilities management, with a demonstrated focus on maintaining and delivering exceptional retail stores, workplaces, and/or critical environments.
Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or Construction Management, or an equivalent combination of formal education and experience.
Must be centrally located near a major hub of assigned retail stores, with the ability to conduct on-site visits a minimum of twice per month.
Preferred Qualifications
Proven ability to partner with internal and external stakeholders to develop comprehensive Preventive Maintenance plans and the tools needed to monitor them effectively.
Deep expertise in planning, scheduling, budgeting, resourcing, and executing technical services required to maintain and improve buildings — including mechanical, electrical, plumbing, controls, fire alarm, janitorial, landscaping, flooring, lighting, furniture, warehousing, pest control, interior plants, and call-center services.
Strong judgment in balancing operational risk and investment, consistently pursuing the highest quality and design at the best value.
Ability to quickly diagnose and resolve maintenance issues, including experience prioritizing repairs and directing resources efficiently.
Excellent communication and leadership skills, with experience working across all levels of an organization and a proven ability to handle customer service challenges in a professional and constructive manner.
Demonstrated experience building and sustaining relationships with facility operations teams, utility companies, government agencies, architectural and design firms, and general contracting firms.