Swan General Ltd is seeking to recruit self-motivated and customer-oriented persons to join the Branch and Direct Sales – Port-Louis.

Main Responsibilities will include:

Maintain a high standard of service and make sure that relationship with collaborators meet the company requirements
Assist the Branch Executive – Branch & Direct Sales Operations to monitor the branch budget
Ensure that deadlines and targets set by the company are met
Provide feedback in regards to existing process as and when required
Liaise and maintain a good relationship with partners / other departments for proper coordination.
Adopt a Cross-Selling and Up-Selling Culture
Ensure total customer satisfaction through excellent customer service in line with Swan values
Ensure ethical and needs-based selling as per procedures set by the company
Conduct daily cash count as per procedures set by the company
Do proper underwriting to ensure intake of quality business
Closely monitor the prospecting list of potential clients
Provide assistance to agents / Brokers and any other stakeholders as and when required

Candidate Ideal Profile:

Minimum Higher School Certificate or equivalent
Ideally have at least 2 years’ working experience with excellent customer service skills
Experience in the General insurance field will be a definite advantage
Be computer literate, with a good knowledge of Word and Excel
Have an outgoing personality with good communication and selling skills, have the ability to work in a team and deliver results
Be fully computer literate

The Company reserves the right:

To convene only the best qualified candidates to participate in the selection exercise.
Not to make any appointment following this advertisement.