Cargo Operations Supervisor

The role will oversee the planning and execution of cargo operations activities, ensuring smooth and efficient processes throughout the shipment lifecycle (Load/Discharge & vessel reconciliation). It also involves collaborating with various stakeholders to coordinate load, discharge, vessel finalization, and adherence to deadlines and cut-offs as well as maintenance of the same.

• Review and verify cargo documentation, including container lists, missing documentation, dangerous goods (DG) acceptance, and customs status.
• Coordinate with partners and stakeholders to ensure accurate and timely load and discharge information exchange.
• Provide special cargo manifests as required and communicate any changes or additions to the load list
• Prepare and update load lists, including container numbers, stowage positions, and DG information.
• Monitor and approve late gate requests, ensuring compliance with established protocols.
• Maintain accurate records of containers not in the terminal, missing documentation, and containers that did not materialize(shortfall).
• Generate and share reports, including break bulk (BB) information, dangerous cargo manifests, empty container details, and tank container information.
• Collaborate with teams to reconcile planned versus actual load/discharge information and identify discrepancies.
• Generate load and discharge counts, providing accurate data for reporting purposes.
• Prepare terminal departure reports (TDR) as needed, ensuring comprehensive and timely communication.
• Maintain and update deadlines and cut-offs in FIS/Workflow tool, ensuring adherence to schedules.
• Create and approve work orders for cargo operations activities, ensuring proper documentation and authorization.
• Check blockage of custom-related issues and request the release of cargo after clearance.

• Fluent in written and spoken English.
• Excellent communication and negotiation skills.
• Knowledgeable in MS Office applications.
• With a highly analytical mindset, and the ability to work systematically under pressure.
  

Preferred but not mandatory:

• Previous knowledge/experience of Hapag-Lloyd systems/FIS.