Lab Support Engineer

Lab Support Engineer

Harmonic is the worldwide leader in virtualized broadband solutions. We revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling cable operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices. Learn more at www.harmonicinc.com.

Role Description

We are looking for a Lab Support Engineer

You will report to the Director of System Integration & QA, Broadband business unit

Location

On-site - working 5 days a week from our offices in Caesarea

What you will be doing:

Maintenance of R&D Lab, which contains HW setups under testing including networking components (switches/routers/servers).

• Lab incidents troubleshooting and fixing
• New setups end-to-end bring up (starting from HW physical installation till networking configuration)
• SW maintenance of networking and rest Harmonic and 3rd party equipment
• Lab documentation maintenance

What you should have:

• 3-5 years of networking hands on experience (router/switches configuration)
• High technical abilities, good debugging abilities (failure point finding)
• Linux experience
• Basic Networking knowledge (CCNA level)
• HW Installation and wiring experience
• Excellent inter-personal skills and high customer service awareness
• Fluent English (writing and speaking)

• Good reporting and documentation maintenance skills, including tools like Confluence, Visio and Jira (advantage)

At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.

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