63000124 - Deputy Head (Org Change & Efficiency)

Durban, KwaZulu-Natal, South Africa Posted 9/28/2026 Leaves the board today
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Job Purpose:

Plan, lead and direct the Organisation Development and Special Project function by formulating strategic short- and long-term plans encapsulating critical interventions and applications necessary to deliver outputs, managing key functional areas and establishing standards and performance measures to establish levels of efficiency, control, and aligning and/or developing policies and procedures accordingly and managing all aspects of Change Management and Business System Analysis.

Key Responsibility Areas:

• Undertakes forward planning, strategic alignment and defines functional objectives to support the Units strategic intent and deliverables.

• Directs the alignment and functioning of key areas contained in the Departmental structure.

• Directs outcomes associated with utilization, productivity and performance of personnel within the Department.

• Prepares capital/operating estimates and controls expenditure against the approved budget allocations.

• Prepares and/or comments or implements the provision of policies, procedures and monitors the effectiveness of systems and controls.

• Manages the implementation, key deliverable phases and reporting requirements in respect of major complex programmes.

• Translates the vision of the Department or Unit into action by enhancing the business performance through the focus on organisational design, culture shift, senior team effectiveness, collaboration, certifications etc.

• Disseminates functional and operational information on the immediate, short- and long term objectives, current applications and constraints.

• Manages the administrative and reporting requirements associated with the key performance and results indicators of the Department.

Competencies:

• Organisational Awareness.

• Consulting.

• Planning and Organising.

• Mentoring and Control.

• Change Leadership.

• HR Technology/ Information Management.

• Strategic Management.

• Workforce Planning.

• Communication.

• Accountability and Ethical Conduct.

• Direction Setting.

• Impact and Influence.

Essential Requirements:

• Bachelor’s Degree (NQF Level 7) in one of the following fields:

• Organisational Development

• Operations Management

• Industrial Psychology

• Human Resource Management

Or any other relevant or related qualification

• Valid motor vehicle driving license

• 8 years relevant experience of which 3 years must be at a senior management level.

Preferred Requirements:

• Post graduate qualification (NQF Level 8) in one of the following fields:

• Organisational Development

• Operations Management

• Industrial Psychology

• Human Resource Management

Or any other relevant or related qualification

• 9 Years relevant experience of which 4 years must be at a senior management level.

This post reports to DIRECTOR (ORGANISATION EFFECTIVENESS & CONTINUOUS IMPROVEMENT)

The eThekwini Metropolitan Municipality is a metropolitan municipality, created in 2000, that includes the city of Durban and surrounding towns. eThekwini is one of the 11 districts of the KwaZulu-Natal province of South Africa.