Job Purpose:
To provide an efficient clerical and administrative service to the Revenue Protection Branch.
Key Responsibility Areas:
• Responsible for the recording, maintaining, scheduling and controlling of inspections,
disconnections and reconnections in the required computer application.
• Liaises with Revenue Billing Division, Customer services Centres and industrial/Commercial
• Customers to resolve queries and system updates.
• Processes timecards, job cards, leave and sick leave applications, etc using the computer
system.
• Processes fault complaints on relevant computer system.
• Creates works orders, job cards and issues work to field staff.
• Supervises and controls the performance of staff.
Competencies:
• Attention to detail.
• Ethics and professionalism.
• Organisational awareness.
• Planning and organising.
• Problem solving.
• Data processing & analysis.
• Use of Technology.
• Service delivery orientation.
• Impact and influence.
• Team orientation.
• Coaching and mentoring.
Essential Requirements:
• Grade 12 (NQF Level 4) or equivalent.
• Valid motor vehicle driving license.
• 3 years relevant experience
• Computer Literacy.
Preferred Requirements:
• Grade 12 (NQF Level 4) or equivalent and a certificate in the Administration field.
• 4 Years relevant experience.
This post reports to CHIEF TECHNOLOGIST (METERING INSPECTIONS