Are you a people person? Do you enjoy helping others? Can you prioritize multiple tasks while staying organized? The Wichita Falls District is looking for a motivated candidate to serve as the first point of contact with customers and visitors to the Texas Department of Transportation. Work on a variety of projects while you learn and grow within the organization. Join TxDOT and build a career as big as Texas!
*This position is for a Administrative Assistant II or III. The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, and based on business needs.
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:
Retirement Plans
Alternative and/or Flexible Work Schedules
Paid Leave and Holidays
Health Premiums paid at 100% for Full-Time Employees
On-the-Job Training
Tuition Assistance Program
Holistic Wellness Program with Leave Incentives
Career Development and Advancement Opportunities
Family-Friendly Policies and Programs
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.
For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)
Performs administrative office support-related work for department staff, the general public, and one or more projects and/or specialized programs. Work requires contact with middle and high-level managers and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.
Essential Duties:
Essential Duties for Administrative Assistant II and III:
Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
Receives, sorts, opens, evaluates content, and distributes mail.
Researches and compiles information for reports or inquiries.
Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts.
Runs queries and reports in a variety of applications/systems.
Coordinates travel services in accordance with state of Texas and Department laws and rules, to include making travel arrangements, securing transportation and lodging services, assisting employees in submitting expense reports for travel reimbursement; and responding to travel-related policy and procedure questions.
Performs other job responsibilities as assigned.
Additional duties for Administrative Assistant III
Coordinates and/or composes correspondence and reports regarding technical program initiatives.
Receives requests for information, conducts background research, compiles pertinent data, and disseminates information.
Minimum Qualifications:
Education:
High School Grad or Equivalent in general education.
Experience:
Administrative Assistant II:
1 year of experience in administrative or clerical support, customer service, business operations, communications, informational, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis.
Administrative Assistant II:
3 years of experience in administrative or clerical support, customer service, business operations, communications, informational, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis
Substitutions for Minimum Qualifications
Licenses and Certifications:
Valid driver’s license. This position requires driving a state vehicle.
Competencies:
Competencies for Administrative Assistant II and III:
Considerable knowledge of
Applicable computer systems and applications
Proficient skill in
Public relations for maintaining effective working relationships with individuals and groups, both internal and external.
Coordinating and scheduling activities/resources
Analyzing, organizing, and communicating business and technical data
Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management.
Maintaining a safe and effective working relationship with others
Ability to
Communicate effectively
Other Attributes
Maintains composure when handling problems, stressful situations, continuous change, or unexpected developments.
Additional competencies for Administrative Assistant III:
Extensive knowledge of
Automated record-keeping methods.
Physical Requirements and Working Conditions:
Conditions of Employment:
Please read the Standard Conditions of Employment (TxDOT) for all positions.
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TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.
Click on the appropriate occupational category to view the MOS codes.
The Texas Department of Transportation is an Equal Opportunity Employer.
If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.
Additional Applicant Information for applicants