As a Senior Fraud Specialist, you will be responsible for protecting DKV and its customers against fraud-related risks by investigating complex fraud cases, identifying vulnerabilities, and implementing effective preventive measures. You will act as a subject matter expert, driving continuous improvements to fraud prevention controls, monitoring tools, and investigation processes while collaborating with internal and external stakeholders. Main Responsibilities: Investigate complex fraud cases, identify fraud patterns, determine root causes, and assess financial impact Define and enforce fraud prevention policies, controls, and procedures aimed at minimizing fraud-related risks and losses Monitor and analyze suspicious transactions, fraud trends, fraud volumes, and associated costs to proactively identify emerging risks Identify and assess vulnerabilities, weaknesses, and fraud exposure across processes, products, and customer activities. Recommend and implement corrective actions, preventive measures, and process improvements to strengthen fraud prevention capabilities Evaluate fraud-related losses and determine appropriate actions to minimize financial impact for both customers and DKV Optimize and enhance fraud monitoring rules, restrictions, and plausibility checks within fraud prevention tools and systems Implement findings and insights derived from investigations and analyses to reduce fraud-related losses and improve detection mechanisms Develop and maintain effective countermeasures aimed at mitigating financial, operational, reputational, and brand-related risks Suspend and block customers, authorization instruments, and related entities in cases of suspected fraud according to delegated authority Review and validate customer charges resulting from fraud cases and initiate corrective actions where applicable Collaborate and communicate with customers, suppliers, legal counsel, law enforcement authorities, Compliance, Audit, and other internal stakeholders Prepare and support criminal complaints, legal proceedings, and prosecution activities related to fraud investigations Provide guidance and expertise to team members and act as a Subject Matter Expert for fraud prevention topics Prepare and present reports, analyses, recommendations, and management information related to fraud performance, risks, and improvement initiatives Perform administrative and operational activities required to support fraud prevention and investigation processes