Define Strategy for all businesses, Deposit and Insurance business
Define & Manage business plans; balance sheet and P&L
Identify key capital expenditure initiatives and project manage delivery
Align staffing and resourcing of delivery channels with the target / plans
Influence the performance of delivery channels by defining right KPIs, ensure effective remuneration & performance management techniques and training to achieve the product objective.
Identify and equip the front line with the right tools to understand customer needs, evaluate and recommend improvement to business models.